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How to Pause My Subscription?
How to Pause My Subscription?

If you need to take a break, we’re here to make it as smooth as possible

Updated over 4 months ago

Life can be unpredictable, and we understand that you might need to take a break from your PYM subscription. Whether you’re planning to step away for a while or simply want to pause your subscription, we’re here to help you manage your account with ease.

Can I Pause My Subscription?

At the moment, PYM doesn’t offer a direct option to pause your subscription. However, we have a few alternatives that can help you manage your subscription during those times when you need a break.

What Are My Options?

  1. Cancel and Re-subscribe Later:
    You can cancel your current subscription and re-subscribe whenever you’re ready to jump back in. Don’t worry—canceling doesn’t delete your photos or account information, so you can pick up right where you left off.

  2. Use the Free Version:
    If you cancel your subscription, you’ll still have access to the basic features of PYM. You can continue capturing and storing moments, though some premium features will be unavailable until you re-subscribe.

  3. Reach Out for Help:
    If you have any specific concerns or need assistance with your subscription, feel free to reach out to our support team. We’re always here to help find a solution that works best for you.

How to Cancel Your Subscription:

Go to Your Account Settings: Navigate to the subscription section in your PYM app.

Select Cancel Subscription: Follow the prompts to complete the cancellation.

Re-subscribe Anytime: When you’re ready to return, simply go back to your account settings and re-subscribe to enjoy all the premium features again.

We’re all about capturing life’s moments, but we also understand that life requires flexibility. If you need to take a break, we’re here to make it as smooth as possible. If you have any questions or need further assistance, our support team is just a message away. Keep snapping those memories whenever you’re ready! 📸

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