# PYM Help Center

> Got a question? We've got you

## How PYM works?

- [Why You Should Start Using PYM](https://support.pymapp.com/en/articles/11454103-why-you-should-start-using-pym.md): Your camera roll forgets. We help you remember.
- [Build a Photo Habit with Daily Prompts](https://support.pymapp.com/en/articles/9761024-build-a-photo-habit-with-daily-prompts.md): Build a fun daily memory habit with PYM's spontaneous photo prompts.
- [Start a Photo Memory Project with Albums](https://support.pymapp.com/en/articles/9761072-start-a-photo-memory-project-with-albums.md): Organize your moments your way—solo or with others—and print when you're ready.
- [Why don't my album photos appear in Moments?](https://support.pymapp.com/en/articles/15311435-why-don-t-my-album-photos-appear-in-moments.md): Adding photos inside an album keeps them there.
- [What Is PYM Inner Circle?](https://support.pymapp.com/en/articles/11454128-what-is-pym-inner-circle.md): A private way to share your life—no noise, no ads, no influencers.

## Your Account

- [Delete Account](https://support.pymapp.com/en/articles/9761131-delete-account.md): How to Permanently Delete Your PYM Account and Data
- [Privacy Policy & Terms of Services](https://support.pymapp.com/en/articles/10163769-privacy-policy-terms-of-services.md): Discover PYM's Terms & Privacy: Understand your rights and how we safeguard your data with clear, secure, and user-first policies.
- [How Does the Refer & Earn Program Work?](https://support.pymapp.com/en/articles/12051578-how-does-the-refer-earn-program-work.md): Invite friends, earn rewards, and create more memories together.

## Photos

- [How Does SmartFill Work in PYM?](https://support.pymapp.com/en/articles/10823394-how-does-smartfill-work-in-pym.md): Automatically fill missing moments in your Photo Yearbook.
- [Smart Fill Photo Selection Explained](https://support.pymapp.com/en/articles/13772110-smart-fill-photo-selection-explained.md): A simple explanation of how PYM picks your best moments
- [How to Add Photos in Bulk from Your Camera Roll](https://support.pymapp.com/en/articles/13249658-how-to-add-photos-in-bulk-from-your-camera-roll.md): Quickly import multiple photos into your PYM moments or albums.
- [How to Add A Single Photo from Your Camera Roll](https://support.pymapp.com/en/articles/9761114-how-to-add-a-single-photo-from-your-camera-roll.md): Using Photos from Your Camera Roll in PYM
- [How to Delete A Photo](https://support.pymapp.com/en/articles/9787195-how-to-delete-a-photo.md): Easily remove any photo you no longer need.
- [How to Export a Photo](https://support.pymapp.com/en/articles/10071592-how-to-export-a-photo.md): Save your favorite moments to your device.
- [What Is the Throwback Feature?](https://support.pymapp.com/en/articles/14156727-what-is-the-throwback-feature.md): See a past memory reappear in your Me Album.
- [Save Photo to Camera Roll](https://support.pymapp.com/en/articles/9761108-save-photo-to-camera-roll.md): How to Save Photos to Your Camera Roll
- [Why do some photos have no location](https://support.pymapp.com/en/articles/15530589-why-do-some-photos-have-no-location.md): Photos shared via WhatsApp lose their information.
- [Set Privacy Status](https://support.pymapp.com/en/articles/9761069-set-privacy-status.md): How to Set Privacy Status for Your Photos in PYM
- [How to Back Up and Restore Your Photos with PYM Cloud](https://support.pymapp.com/en/articles/10300909-how-to-back-up-and-restore-your-photos-with-pym-cloud.md): Keep your memories safe—always

## Albums

- [How to Create a Collaborative Album](https://support.pymapp.com/en/articles/9761153-how-to-create-a-collaborative-album.md): Invite others to add photos to one shared album.

## Print Products

- [PYM Print Products](https://support.pymapp.com/en/articles/9761074-pym-print-products.md): Turn your memories into timeless keepsakes.
- [Why We Love Square Photobooks](https://support.pymapp.com/en/articles/12386173-why-we-love-square-photobooks.md): A timeless format that makes every memory shine
- [How to Select Photos for Your Print Product](https://support.pymapp.com/en/articles/9805628-how-to-select-photos-for-your-print-product.md): Choose the moments that matter most
- [How to Set a Custom Cover Image](https://support.pymapp.com/en/articles/11205209-how-to-set-a-custom-cover-image.md): Make your photobook truly yours
- [How to Adjust the Colors of Your Cover](https://support.pymapp.com/en/articles/12442275-how-to-adjust-the-colors-of-your-cover.md): Personalize your PYM book cover with the perfect shade
- [Full Page, Mixed, or Grid? Your Page Layout Guide](https://support.pymapp.com/en/articles/12442223-full-page-mixed-or-grid-your-page-layout-guide.md): How to choose the best layout for your PYM Square or PYM Booklet
- [How to Add a Spine Title](https://support.pymapp.com/en/articles/12647277-how-to-add-a-spine-title.md): Give your photobook a polished, bookshelf-ready look
- [How to Add a World Map to Your PYM Square Photobook](https://support.pymapp.com/en/articles/12943247-how-to-add-a-world-map-to-your-pym-square-photobook.md): Show all the places your story took place on the first page.
- [What’s the Difference Between Glossy and Matte Paper Finish?](https://support.pymapp.com/en/articles/12442551-what-s-the-difference-between-glossy-and-matte-paper-finish.md): Choosing the right look and feel for your PYM photo book
- [How to Order Photo Books](https://support.pymapp.com/en/articles/9761155-how-to-order-photo-books.md): Start printing once you hit 48 photos.
- [What Is the Exclusive Member Rate for PYM+ Subscribers?](https://support.pymapp.com/en/articles/12442669-what-is-the-exclusive-member-rate-for-pym-subscribers.md): Save 20% on every photo book with your PYM+ plan
- [PYM Grid Poster](https://support.pymapp.com/en/articles/10833142-pym-grid-poster.md): Turn Your Memories into a Beautiful Collage Photo Poster – Effortlessly!
- [PYM Zine Photobook](https://support.pymapp.com/en/articles/9792480-pym-zine-photobook.md): PYMzine with your Locations and Written Captions on Every Page
- [How to create a Photo Yearbook](https://support.pymapp.com/en/articles/12639655-how-to-create-a-photo-yearbook.md): Your year—beautifully captured, in one photobook.
- [How to Create PYM Anniversary Edition](https://support.pymapp.com/en/articles/12768013-how-to-create-pym-anniversary-edition.md): Your entire PYM story — beautifully printed in one book.
- [How to Create a Summer Photo Book](https://support.pymapp.com/en/articles/9800616-how-to-create-a-summer-photo-book.md): Your summer adventures, told in a stunning photo book.
- [How to Create a PYM Grid Poster](https://support.pymapp.com/en/articles/12781734-how-to-create-a-pym-grid-poster.md): Turn your favorite moments into a beautiful photo wall collage.

## Subscription

- [PYM+ Subscription](https://support.pymapp.com/en/articles/9787171-pym-subscription.md): What You Get & How It Works
- [How to Pause My Subscription?](https://support.pymapp.com/en/articles/9787125-how-to-pause-my-subscription.md): If you need to take a break, we’re here to make it as smooth as possible
- [How to Cancel My Subscription](https://support.pymapp.com/en/articles/9761149-how-to-cancel-my-subscription.md): How to Cancel a Subscription in the App Store
- [How to Request a Refund for PYM](https://support.pymapp.com/en/articles/9787137-how-to-request-a-refund-for-pym.md): How Do I Get a Refund for My PYM Subscription?

## InnerCircle

- [What Is Inner Circle in PYM?](https://support.pymapp.com/en/articles/13257049-what-is-inner-circle-in-pym.md): A calm, private space to share real life.
- [Sending and Accepting Friend Requests](https://support.pymapp.com/en/articles/13257066-sending-and-accepting-friend-requests.md): Learn how friend links and requests work in PYM.

## Troubleshooting

- [How to Use PYM on a New Device](https://support.pymapp.com/en/articles/9786802-how-to-use-pym-on-a-new-device.md): Migrating to a New Device with PYM
- [How to Record Your Screen](https://support.pymapp.com/en/articles/11495080-how-to-record-your-screen.md): Record your screen easily on Apple or Android if support asks for it.
- [Relinking Your PYM Account](https://support.pymapp.com/en/articles/9786810-relinking-your-pym-account.md): PYM photos, albums or subscriptions aren’t linked to your account
- [Not Getting Notifications on Your iPhone?](https://support.pymapp.com/en/articles/9786683-not-getting-notifications-on-your-iphone.md): Fix missed daily reminders on iOS in a few quick steps.
- [Not Getting Notifications on Android?](https://support.pymapp.com/en/articles/9786691-not-getting-notifications-on-android.md): Fix missed daily reminders on Android in a few steps.
- [Photo Book Preview Request Failed](https://support.pymapp.com/en/articles/10349319-photo-book-preview-request-failed.md): Steps to resolve errors when generating your photo book preview
- [How to Add a Location to Your Photos](https://support.pymapp.com/en/articles/10389244-how-to-add-a-location-to-your-photos.md): Ensure Your Photos Tell a Complete Story 🌍

## News & Updates

- [PYM 2026 is here](https://support.pymapp.com/en/articles/15452891-pym-2026-is-here.md): Everything has been rebuilt. Here is what is new and why it matters.
- [General Product Safety Regulation \(GPSR\)](https://support.pymapp.com/en/articles/10260772-general-product-safety-regulation-gpsr.md): What you need to know about GPSR compliance for personalized products.