We know how important it is to receive your daily PYM notifications to capture those special moments. If you’re having trouble receiving push notifications on your Android device, don’t worry—we’ve got you covered! Follow these steps to get your notifications back on track.
Steps to Resolve Push Notification Issues:
Check Notification Settings:
Open the Settings app on your Android device.
Tap on Apps & notifications > See all apps.
Scroll down and select PYM.
Tap on Notifications and make sure notifications are turned on. Also, ensure that the notification settings are set to your preferences (e.g., sound, vibration, etc.).
Enable Background Data:
Go to Settings > Apps & notifications > PYM > Data usage.
Ensure Background data is enabled, so PYM can send notifications even when the app isn’t actively in use.
Disable Battery Optimization for PYM:
Open Settings > Battery > Battery optimization.
Tap on Not optimized > All apps.
Find PYM in the list and select Don’t optimize. This ensures PYM isn’t restricted by battery-saving features, which can sometimes block notifications.
Check Do Not Disturb Mode:
Make sure Do Not Disturb mode is not enabled, as it can silence notifications. You can check this by going to Settings > Sound > Do Not Disturb.
Restart Your Device:
A quick restart might resolve any temporary issues. Simply power off your device, wait a few seconds, and turn it back on.
Update PYM App:
Ensure that you have the latest version of the PYM app installed. Visit the Google Play Store, search for PYM, and see if an update is available.
Reinstall the PYM App:
If the issue persists, try uninstalling and reinstalling the PYM app. This can help resolve any underlying issues that might be affecting notifications.
We hope these steps help you get your PYM notifications back in action, so you never miss a moment! If you’re still experiencing issues, please reach out to our support team—we’re always here to assist you. Happy snapping! 📸