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Refund

How Do I Get a Refund for My PYM Subscription?

Updated over 4 months ago

We’re committed to ensuring that every PYM user has a great experience, but we understand that sometimes things don’t go as planned. If you’re looking for a refund on your PYM subscription, we’re here to guide you through the process.

Refund Eligibility

Refunds for PYM subscriptions are handled through the platform where you made the purchase (Apple App Store or Google Play Store). Each platform has its own policies and procedures for processing refunds. Here’s how you can request a refund based on where you purchased your subscription:

For Apple App Store Purchases:

  1. Visit Apple’s Report a Problem Page: Go to reportaproblem.apple.com.

  2. Sign In with Your Apple ID:
    Use the Apple ID you used to purchase the PYM subscription.

  3. Find Your Subscription:
    Locate the PYM subscription in the list of recent purchases.

  4. Request a Refund:
    Click on “Report a Problem” next to the PYM subscription and select “I’d like to request a refund.” Follow the prompts to submit your request.

Refund Approval: Refunds are subject to approval by Apple and their decisions are based on their own refund policies.

Time Frame: Refund processing times may vary depending on the platform.


We’re sorry to see you go, but we’re here to make the refund process as straightforward as possible. If you have any questions or need further assistance, don’t hesitate to reach out to our support team.

We’re always here to help, and we hope to welcome you back to PYM in the future! 📸

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